Our team will understand your process and align the warranty management programs to help you maintain customer satisfaction levels that your organization has set to achieve.
We do this by using our expertise right from registering the customer complaint to field engineer support at site to backend repairs and refurbish.
Esskay offers a single window approach to warranty management by taking care of reverse logistics for DoAs and warranty failures.
CAD engineering: We have Electrical, Mechanical, Piping CAD engineers who can help you with complete engineering solutions.
Electrical Panel Engineering: We can support you with control & low voltage switchgear panels. Our design team is well versed with EMC guidelines, load calculations.
Electronics: We design & develop electronics for varied applications using Arduino, Raspberry PI and other controllers. We have supported Elektor, Netherlands for various projects. We also support reverse engineering for many boards that are rendered obsolete by OEMs or difficult to source in local markets.
PLC Programming/SCADA Development: We offer software programming using PLC/SCADA for various clients in India and Middle East. We also offer upgrades from Siemens Step 5 to Step 7.
Installation Services for Electrical / Mechanical / HVAC: We have teams with electricians, fitters, engineers, project managers who manage complete installations at sites. Our key customers include Siemens.
Commissioning Services: Commissioning Services for Automation, Drives, Building Management Services, HVACs.
Warranty Field Services: We have a team of field service engineers across the country that support global OEMs for their warranty on field services. These engineers support in getting equipment working by parts replacement, software calibration etc.
Maintenance Contracts (Comprehensive & Non Comprehensive):
We work closely with OEMs to take care of post warranty services in terms of Annual Maintenance Contracts. These AMCs are handled either by us directly or back-to-back with OEMs. Some of the equipment under AMCs include CNC Machines, UPS, Building Management Services.
Training Centers for Automation & Drives:
We are authorized SIEMENS Training (SITRAIN) partners in India and conduct the training programs on-site for our customers.
Courses Offered: SIMATIC S7-300 / S7-400, SCADA WinCC, SINAMICS AC Drive, Industrial Networks and Training Centers for Building Management Services.
